OUR SERVICE GUARANTEE

We make every attempt to ensure that you are satisfied with your experience at INKKED BEAUTY Studio.

In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.

RIGHT TO REFUSE SERVICE

INKKED BEAUTY Studio reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.

​OUR REFUND POLICY

All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.

The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). 

In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. 

Corrective services will not be allowed 5 days past initial service date.

It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service. 

CANCELLATION POLICY

We understand that due to your busy schedule you may have to cancel or change an appointment with us.

In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or reschedule at least 24 hours prior to the appointment.

​If an appointment is re-scheduled 3 individual times within the 24 hour window you may be placed on a walk-in basis only.

This allows us ample time to fill the appointment  should you need to cancel your service. Appointments that are cancelled less than 24 hours prior to the start of your service,

will result in a $50 fee, YOUR DEPOSIT FORFEITED or up to 100% of the cost of services you are reserved for. The fee will be charged to the credit card we have on file to secure your reservation.

 If an appointment is re-scheduled 3 individual times within the 24 hour window you may be placed on a walk-in basis only.

NO SHOW POLICY

In order to respect the time of our Stylists, if an appointment is no showed you will be subject to a $50 no show fee, YOUR DEPOSIT FORFEITED, or a charge of 50% of the total amount due for services,

and possibly serviced on a walk-in only basis. Please be advised if you NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.

LATE POLICY

Please be courteous to your Artist and other clients.

If you are more than 15 minutes late for your appointment we may have to reschedule your appointment.

METHODS OF PAYMENT

Nova Hair Studio accepts Visa, Master Card, Discover, American Express, Cash.

We may also accept Electronic payments like Apple Pay, Zelle, and Cash App.
 

RESERVATIONS

You may request a reservation by calling the salon OR via our website.

GIFT CERTIFICATES

​Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service.

Copies of gift certificates are not acceptable.

Please call Inkked Beauty Studio concerning lost gift certificates.

All gift certificates are non-refundable.

Gift certificates are not redeemable for cash.

Gift certificates are valid at Inkked Beauty Studio only for all products and services available.

PRIVACY 

Information collected from this site is only used if we need to contact you for further information regarding your appointment.

We greatly appreciate your cooperation in providing us with your contact information.